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π What products do you sell?
We offer a curated selection of lip gloss, makeup, skincare, and gift bundlesβdesigned with love and made for all skin tones and styles.
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π¦ When will my order ship?
Orders are processed within 1β3 business days. You'll receive a confirmation email with a tracking number once your order ships.
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π How long does shipping take?
Shipping typically takes 3β7 business days, depending on your location. Delays may occur during holidays or special promotions.
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π Do you ship internationally?
Currently, we ship within East Africa Weβre working on expanding our reachβstay tuned!
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π§Ύ Can I track my order?
Absolutely! Once your order ships, you'll get a tracking link via email. You can also visit our Track Order page to stay updated.
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π Whatβs your return policy?
Due to hygiene reasons, we do not accept returns on opened or used products. However, if your order arrives damaged or incorrect, contact us within 3 days of delivery for a replacement or refund.
π§ Email us at houseofsayi.beauty@gmail.com with your order number and photos of the issue.
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π Do you offer gift packaging?
Yes! Our gift bundles are beautifully packaged and perfect for birthdays, holidays, or just because. Add a note at checkout for a personal touch.
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π Still need help?
Weβre always here for you. Reach out anytime at houseofsayi.beauty@gmail.com and weβll respond within 24β48 hours.